Reframing My Positioning
Shifted the site narrative from responsibilities to shipped systems and outcomes.
positioningbrandwriting
Notes
Things on my mind
Product and marketing changelog. Small updates, decisions, and shipped improvements.
- May 10, 2026
- May 10, 2026
The New CRM
Why the next generation of CRMs should prioritize usability over endless configuration.
crmproductops - May 9, 2026
Company Favicon Pipeline
Implemented a multi-source favicon fetcher with caching and graceful fallbacks.
nextjsuxinfra - May 8, 2026
Dark Mode System Refresh
Moved to Radix Blue + Slate tokens and tuned contrast for timeline readability.
design-systemradixui - November 17, 2025
AI Needs Forbes Training
What luxury hospitality standards can teach us about building AI that anticipates needs and removes friction.
aiproductstrategyux - October 28, 2025
Court Street's Redesign: What the Data Actually Shows
A data-backed look at Court Street's redesign and what similar projects in NYC predict next.
nyctransportationpolicyurbanism